Using the top Micro USB port, access the controller using terminal mode emulation software similar to Putty or Hyperterminal.  Use the following settings which are the same as any Tridium Jace/Jene (attached)

 

Baud Rate:          115200

Data Bits          8

Parity                    None

Stop Bits              1

Flow Control      None

 

  1. Press ‘Enter’ then Screen will display the question: Do you want to reset the Platform Credentials?
  2. Type: YES (Must be capitalized) then Press ‘Enter’

 

This process will take about 3-4 minutes to complete.  Once done, the device will be restored to its factory out-of-box state.  

The platform credentials and IP addresses will be at their factory defaults.  The station, licenses, modules and certificates will be removed.