If you lost the default Jace platform password , it is possible to restore it to default using the the serial shell
JACE 1000. 2000, 3000, 6000
Situation where you can use the shell
1) The platform username or password, you can be reset to the factory (username and password)
2) If you misconfigured the Lan port IP
Serial shell access requires a null modem serial cable ( or in some case a USB cable)
For more information about the Serial Shell access consult the
All Jace are factory is pre-configured with an IP address.
Most if not all licensed brands use IP address; 192.168.1.12n
Only the Lan1 port is configured by default.
Default Subnet Mask; 255.255.255.0
Below is a default list from some different brands
EC-BOS distech controls
Tridium tridium niagara
Webs honeywell webs
Johnson jci explorer
Lynxspring tridium niagara
Serial Shell
Using a special Power-Up mode, you can access the serial shell using a 9 pin null modem
cable via the onboard RS-232 port. The null modem cable needs to have 9 pin Female
connectors on both ends F-F.
During Serial Shell Mode the Com 1 port on the Jace is overridden.
Steps to access the Jace Platform using the serial shell
1) Remove power from the Jace
2) Disconnect the battery
3) Place the jumper in the Serial position
4) Connect a 9 pin null modem cable from your laptop to the Jace RS-232 port
5) Start Hyper Terminal in Windows on your laptop
6) Setup the connection in Hyper Terminal
Choose your connection Com 1 Com 2 etc…
Baud rate 115200 (for Jace 2 and Jace 6)
Data Bits 8
Parity None
Stop Bits 1
Flow Control Hardware
7) Turn on power to the Jace
Serial Shell access of the Jace v1.0.docx page 4 of 4
Depending on your task you can;
8a) Press ESC key to restore factory default username and password
or
9a) Hit Enter and type in your credentials
Login tridium
Password Niagara
9b) List choice – item #2 = Update Network settings
Enter 2
9c) Enter the IP address in the proper field
9d) Accept the Configuration by clicking ENTER.
Enter 7 to reboot the Jace
Disconnect from Hyper terminal
The Serial Shell does NOT delete the Station Config.bog file.
It leaves the config.bog file alone.
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Factory resert JACE 8000
https://www.youtube.com/watch?v=7ButoWwuxrU